Miles Gilbert

Creative Technologist, Design Manager

Summary

Creative technologist building infrastructures that change what a creative team can accomplish. With a background spanning web development, creative direction, design, and marketing, I help teams find smarter ways of working — from growth marketing and video production to illustration and brand identity. My approach is holistic: I build the tools, document the processes, and integrate them into new and existing workflows so teams can operationalize them. Throughout my work, I keep returning to one question: where do humans make the irreplaceable decisions, and how can technology amplify everything around that moment?

Places I've Worked

Indeed R/GA T3 BBDO Ogilvy

Featured Projects

InMotion Studio

InMotion Studio

Built an AI coding-agent system that renders product-marketing video as code instead of pixels — replacing agency spend, scaling to 720 localized deliverables in a day, with brand governance built into every export.
Growth Marketing Design System

Growth Marketing Design System

Replaced ad-hoc production with a systematic design framework covering 13,000+ assets a year across 10 channels and multiple agencies — brand consistency at scale, without slowing teams down.
Automating Brand Illustration

Automating Brand Illustration

Evaluated three parallel AI approaches, then built a hybrid AI + human workflow that cut illustration production from weeks to minutes — AI handles scene and pose, designers finish what needs a human eye.
Finn Feedback Assistant

Finn Feedback Assistant

Built a brand-aware Chrome extension that turns scattered, contradictory creative feedback into a structured, prioritized brief in minutes — an assistant, not a replacement, for creative judgment.

See all creative technology work →

Experience

Creative Technologist, Design Manager

Indeed · 2020–Present

  • Created and deployed a custom illustration AI framework, reducing production time by 80% and enabling delivery of 30+ bespoke illustrations that would have previously been deprioritized
  • Rolled out a terminal-based creative engine using Claude Code for automated display ad generation, putting the growth marketing team on track for 25%+ reduction in asset creation time
  • Developed a custom, AI-powered Chrome extension to organize feedback from multiple stakeholders, resulting in a 60% reduction in downtime between feedback rounds
  • Facilitated daily AI prompt sprints, workshops, and technical documentation to build team-wide fluency and self-directed R&D culture
  • Onboarded 100+ colleagues across the marketing org to Claude Code for marketing-specific tasks, from asset generation to workflow automation
  • Acted as lead Creative Technologist when evaluating new and existing partner agencys – ensuring alignment of needs across creative and marketing teams
  • Evaluated and onboarded new AI tools and workflows for the team, vetting fit against real production needs and working cross-functionally to align new services with what the team actually needs
  • Managed a team of 8 creatives while collaborating cross-functionally with marketing, product, and executive stakeholders
  • Led creative direction for a complete refresh of Indeed's YouTube presence, helping the channel reach over 1 million subscribers

Associate Creative Director

R/GA · 2018–2020 · Austin, TX

  • Concepted and produced campaigns for Racetrac and Off the Eaten Path
  • Mentored junior creatives and maintained high design standards in a fast-paced setting
  • Drove new business initiatives through creative pitch development

Senior Art Director

T3 (now Material) · 2016–2018 · Austin, TX

  • Partnered with UX teams to improve the customer experience across Allstate's products
  • Developed new products to address the changing expectations of insurance customers
  • Mentored junior designers to create a collaborative and inclusive culture of design criticism and iterative experimentation

Senior Art Director

BBDO · 2011–2016 · New York, NY

  • Partnered with multiple agencies to unify HP's brand identity across global markets
  • Transformed technical product features into compelling narratives for Mobil 1 Motorsports
  • Created innovative short-form content for Lowe's Fix in Six campaign

Art Director

Ogilvy · 2008–2011 · New York, NY

  • Led creative direction for the IBM Watson identity and campaign, creating an accessible narrative that effectively communicated IBM's capabilities to a mainstream audience
  • Collaborated directly with IBM researchers to translate complex machine-learning concepts into accessible visual experiences for enterprise customers
  • Created environmental designs for IBM's Smarter Planet campaign, ranging from human-scale to building-sized installations

Education

BFA, Graphic Design

Rhode Island School of Design · 2004–2008

Skills

Volunteer work

Lab Tech, Teaching Assistant

Austin Free-Net · 2026–Present

  • Teach computer literacy fundamentals to a class of senior citizens, using AFN's hands-off method — guiding rather than taking over the keyboard — to build clients' independent confidence and skill
  • Serve as a lab monitor at AFN's DeWitty Center in East Austin, refurbishing donated laptops and providing walk-in tech support for the community
  • Wrote about the throughline between this work and onboarding 100+ colleagues to AI tooling